Frequently Asked Questions

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Services

What types of businesses do you work with?

We serve B2B companies, startups, and growing businesses across industries like tech, hospitality, finance, and more. Whether you’re in the Caucasus or halfway across the globe, our tailored digital marketing and branding solutions are built to drive your success, no matter your sector.

Can you handle large-scale or enterprise-level projects?

Yes, we’ve got the expertise to tackle big challenges! From multi-site branding overhauls to complex B2B marketing campaigns across regions, our team scales solutions to fit enterprise needs. Contact us at [email protected] to discuss your project—we thrive on ambitious goals.

How do you ensure my project stands out in the market?

We dig deep into your business, audience, and competitors to create unique, high-impact solutions. From custom designs to targeted ad strategies, every project gets our signature premium execution—think standout branding and campaigns that turn heads and drive results.

Can you help if I already have a website or marketing plan?

Absolutely. We can revamp your existing website, optimize your marketing campaigns, or integrate new tools like CRMs to boost performance. We’ll assess what you’ve got, fill the gaps, and take it to the next level—let’s chat about it!

Process

How do you start working on my project?

Once you order, we kick things off with a discovery call to understand your goals and needs. From there, we map out a strategy, assign our expert team, and get to work—keeping you in the loop with clear timelines and updates every step of the way.

How long does a typical project take?

It depends on the scope! A Basic Digital Branding site launches in 2 weeks, while Premium takes 4. Marketing campaigns (like Spark or Flame) go live in 5-7 days. We prioritize speed without skimping on quality—your timeline is our mission.

Will I have a say in the project as it progresses?

100%. We collaborate closely, sharing drafts and updates for your feedback. Digital Branding packages include revision rounds, and marketing clients get regular reports to weigh in on. Your vision drives the process—we’re here to make it happen.

What kind of support do you offer after a project is complete?

We’ve got your back! Branding packages come with 1-4 weeks of post-launch support, while marketing packages include ongoing optimization and 24/7 email/chat access. Need more? We offer flexible maintenance plans—just ask!

Pricing & Payments

Are your prices fixed, or can they change?

Our package prices—like $1,499 for Basic Branding or $999/month for Spark Marketing—are locked in and include everything listed. Custom add-ons or rush fees might apply if you opt for extras, but we’ll always give you a clear quote upfront.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and PayPal for your convenience. After ordering, we’ll send a secure payment link with your invoice. Flexible? You bet—just let us know what works for you.

Can I pay in installments?

For one-time Digital Branding packages, we require full payment upfront, but we’re open to discussing split payments for larger projects like Premium ($7,499+). Monthly B2B Marketing packages are billed per month—no long-term upfront costs. Reach out to negotiate!

Is there a money-back guarantee if I’m not happy?

We’re confident in our results, but your peace of mind matters. If you’re not satisfied within 30 days of a Digital Branding launch or the first month of a Marketing package, we’ll refund 50% of your payment after a review—no hassle. Your success is our bottom line.